Anthropic, AWS and Accenture announce enterprise AI collaboration
The collaboration will train more than 1,400 Accenture engineers to help enterprises deploy and fine-tune Anthropic models on AWS.
Quick answer
What did Anthropic announce with AWS and Accenture?
Anthropic announced a collaboration with AWS and Accenture to help enterprises move generative AI projects from concept to production. More than 1,400 Accenture engineers will receive training on using Anthropic models through AWS and will support customers with fine-tuning, prompt engineering, platform engineering and deployment.
Key takeaways
- Anthropic, AWS and Accenture are collaborating to help enterprises take generative AI projects from concept to production.
- More than 1,400 Accenture engineers will be trained as specialists in using Anthropic models on AWS.
- Accenture engineers will help organizations fine-tune Anthropic models on AWS using their own data.
- Accenture and AWS teams will guide customers on deploying models through Amazon Bedrock and Amazon SageMaker.
- Claude already powers a bilingual public-health chatbot created for the District of Columbia Department of Health.
Anthropic announced a collaboration with Amazon Web Services and Accenture to help enterprises move generative AI projects from initial concepts into production. The three organizations are providing resources for deployments, with a particular focus on regulated sectors where customers prioritize accuracy, reliability and data security.
Anthropic said the collaboration will allow enterprises to deploy models for their specific requirements while keeping their data private and secure.
Training and deployment support
More than 1,400 Accenture engineers will be trained as specialists in using Anthropic’s models on AWS. According to Anthropic, those engineers will provide customers with end-to-end support intended to accelerate AI projects from concept to production.
Accenture engineers will also help organizations use their own data to fine-tune Anthropic models on AWS. Anthropic said this work is designed to improve model performance for each customer’s use case and industry.
Teams from Accenture and AWS will guide customers on prompt engineering and platform engineering. They will also help customers deploy AI models through Amazon Bedrock and Amazon SageMaker.
The collaboration combines Anthropic’s AI expertise with AWS services and Accenture’s industry knowledge. Anthropic said the organizations hope to provide tailored solutions for sectors that place a priority on trust and to streamline the adoption of AI systems centered on human users.
Public health chatbot
Anthropic cited a public health project as an existing example of the initiative’s work. Accenture collaborated with the District of Columbia Department of Health to create Knowledge Assist, a custom chatbot powered by Claude through Amazon Bedrock.
Knowledge Assist is available in English and Spanish. The chatbot allows department employees and District residents to ask questions in natural language about health programs and services. Anthropic said users can receive quick and accurate responses through the system.
The project uses Claude through Amazon Bedrock rather than describing a separate model or service. Anthropic presented Knowledge Assist as an example of the collaboration operating in the public health sector.
Roles in the collaboration
Under the arrangement described by Anthropic, Accenture will build a group of engineers trained to work with Anthropic models on AWS and assist enterprise customers throughout development and deployment. Those engineers will support the use of customer data for fine-tuning and help adapt models to particular industries and applications.
AWS and Accenture teams will provide additional guidance on the prompts and platform work required for deployment. Amazon Bedrock and Amazon SageMaker are the two AWS services named by Anthropic as deployment routes for customers participating in the initiative.
Anthropic’s announcement described the collaboration as covering the path from generative AI ideas to production systems, including model customization, engineering guidance and deployment support.
Source: Anthropic’s announcement, published March 20, 2024.
Frequently asked questions
- What did Anthropic announce?
- Anthropic announced a collaboration with AWS and Accenture focused on helping enterprises develop and deploy generative AI systems.
- How many Accenture engineers will receive training?
- Anthropic said more than 1,400 Accenture engineers will be trained as specialists in using its models on AWS.
- What support will enterprise customers receive?
- Accenture engineers will provide end-to-end support, including help with fine-tuning models using customer data. Accenture and AWS teams will also advise customers on prompt engineering, platform engineering and deployment.
- What is Knowledge Assist?
- Knowledge Assist is an English- and Spanish-language chatbot created by Accenture with the District of Columbia Department of Health. It uses Claude through Amazon Bedrock to answer questions about health programs and services.